I've been in digital marketing and ecommerce my entire career. As such, I recognize that online marketing is about balancing the creative with the analytical. In the case of my Dell career (managing Dell.com) it was heavily analytical. That's what I love about online direct marketing, you can justify investment and grow a business through learning what works and what doesn't.
Here's the problem though. The cycle of learning what works, of failing fast, of cycling through tests to optimize online return is too slow. Some of this is cultural, but it is also because tools are clumsy. Until now.
A few months ago I saw a demo of Monetate. I was blown away, and I've been in this business a long time. I pursued the board and CEO of Monetate to get involved, because I am truly excited about what they have and where they're going. I think they're a hidden secret in ecommerce, and the smartest marketers I know are using them at QVC and Urban Outfitters. Sorry Alex and Dmitri to let your secret out!
As you can see, I'm excited about this company. I'm joining their board and hoping to see the ecommerce world beat a path to their door. As CMOs and VPs of ecommerce struggle for resources and attention in a multi-channel world, I truly believe an elegant capability like Monetate to test, target, segment, personalize and merchandise, and analyze is the key to online growth and culture change. In essence, it turns web site managers, content manager, web producers, and merchandisers into "margin makers", democratizing the P&L impact any individual can make.
Check them out: www.monetate.com
Here's the release:
Monetate Welcomes Dell Veteran and Bazaarvoice CMO Sam Decker to Board of Directors