Three weeks ago I dropped my Tivo service for Time Warner DVR box. Tonight I re-activated my Tivo account because, while $6 more expensive per month, Tivo is a better product.
In their quest for living room domination, Time Warner (or whoever put DVR together for them) created a DVR with a terrible interface. The remote is strange, it's not clear how to navigate menus, and there was no manual (hint: if you need a manual, bad design).
As such, we thought we recorded programs and have missed two recordings so far. My wife has had to ask me twice how to access recorded programs. That alone is enough to pay $6/month!
So congratulations Tivo...you're stock may have sucked wind for the past couple years, but looks like you're on the comeback...perhaps from millions people like me that realize good design matters.
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